FAQ
Got questions? We've got answers! Here is everything you need to know about VelvetStirā¢.
š How does VelvetStirā¢ work?
VelvetStirā¢ features a built-in 7,000 RPM magnetic motor at the base. Just add your drink, press the button, and the ultra-quiet vortex instantly blends everything smoothly.
š§¼ Is it waterproof?
Yes! The mug features an IP68 fully sealed design, meaning it is safe to wash under running water (just make sure the battery compartment is properly closed).
š What batteries does it use?
It is powered by standard AAA batteries, offering complete cordless portability from your kitchen to the office, gym, or travel.
š How long does shipping take?
We offer free worldwide shipping! Delivery typically takes between 5 to 10 business days depending on your location.
š”ļø What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, contact us at support@velvetstir.com.
Still have questions? Feel free to reach out to our team at support@velvetstir.com. We're happy to help!